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Shipping and Returns

Return Policy

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We strive to offer a smooth experience and the highest level of customer service throughout your entire process of your purchase with KJ Clothier. With that in mind, we have set guidelines for returns and exchanges. Please reach out to jaicee@kjclothier.com if you have any questions regarding shipping and returns.

Please allow 3-5 business days for orders to be fulfilled. You will receive an email with the status of your order as items are shipped.


Returns
Returns may be sent back to 1626 Frederica Road, Suite 103, Saint Simons Island, Georgia 31522 within 30 days of the date the item is purchased. We offer the opportunity to return for exchange or store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any returns sent back with deodorant stains, makeup stains or pet hair or smoke scent will be refused for return.

Returns are eligible for store credit or exchange and all returns must be unused in the same condition they were received with tags.

Additional non-returnable items:
Gift cards
Downloadable software products
Some home goods

To complete your return, we require a receipt or proof of purchase as well as the return and exchanges slip included in your package.

Please do not send your purchase back to the manufacturer.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery will be rejected.
Unfortunately at this time, we do not offer free return shipping.


Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALES ARE FINAL ON SALE ITEMS. If the sale item is damaged when it's received, please notify us upon receiving the item.

All bralettes, swimsuits, silicone bras, and sunglasses are non-refundable, as well. Please email jaicee@kjclothier.com if you are unsure about the refund status of a product.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jaicee@kjclothier.com and send your item to: 1626 Frederica Road, Suite 103, St. Simons Island, Georgia 31522
We also offer exchanges of any item in store.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed or mailed to you.

Shipping
To return your product, you should mail your product to: 1626 Frederica Road, St. Simons Island, Georgia 31522

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Holiday Season Shipping
Holiday seasons are our busiest times of the year. Please be patient with us and allow 5-7 business days for your items to be shipped. If you live outside of the state of Georgia and need your item in a timely manner, please specify and select express shipping if needed.